I was looking for these specific design pendant and Grace helped to make sure the order was processed as quickly as she could. Good communications and Grace was very friendly and helpful. The delivery was good with very minimal time from placing the order until I received them. I will be sure to contact Grace again in the future for more items that I can resell.The quality was what I expected with no issues in the looks or feel. Design was what I was looking for so I ordered them with the help of Grace.